Privacy Policy

Effective Date: March 20th, 2024

Public Safety Crime Center (PSCC) is committed to protecting the privacy of our users and customers. This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through our website and services.

1. Collection of Personal Information: We may collect personal information from you when you visit our website, register an account, make a purchase, or interact with us in any way. The types of personal information we may collect include but are not limited to:

   • Name

   • Email address

   • Phone number

   • Address

   • Payment information

2. Use of Personal Information: We may use the personal information we collect for the following purposes:

   • To provide and improve our products and services

   • To process transactions and fulfill orders

   • To communicate with you about your account or inquiries

   • To personalize your experience on our website

   • To analyze website usage and trends

3. Data Security: We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

4. Accuracy: We strive to ensure that the personal information we collect is accurate, complete, and up-to-date. You may contact us to update or correct your personal information.

5. Fairness of Use: We only collect and use personal information for legitimate purposes and in a manner that is fair and lawful.

6. Transparency of Data Collection: We are transparent about the types of personal information we collect and the purposes for which it is used. This Privacy Policy serves as notice to you regarding our data collection practices.

7. U.S. Consumer Data Privacy Policy: Our data collection, use, and disclosure practices comply with applicable U.S. consumer data privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).

8. Options to Opt-Out: You may choose to opt-out of certain data collection practices, such as cookies, by adjusting your browser settings. Additionally, you may opt-out of receiving marketing communications from us by following the instructions provided in such communications.

9. Contact Us About Privacy: If you have any questions or concerns about our privacy practices or this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at: info@psccmail.org

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. We reserve the right to update this Privacy Policy from time to time. Changes will be effective upon posting of the updated Privacy Policy on our website.

California Consumer Privacy Act (CCPA) Disclosure

Effective Date: March 20th, 2024

Public Safety Crime Center (PSCC) is committed to protecting the privacy rights of our users and customers. This California Consumer Privacy Act (CCPA) Disclosure outlines our practices regarding the collection, use, and disclosure of personal information of California residents in compliance with the CCPA.

1. Categories of Personal Information Collected: PSCC may collect the following categories of personal information from California residents:

   • Identifiers (e.g., name, address, email address, phone number)

   • Commercial information (e.g., purchase history, transaction data)

   • Internet or other electronic network activity information (e.g., browsing history, interactions with our website)

   • Geolocation data

   • Inferences drawn from personal information (e.g., preferences, characteristics)

2. Purposes of Collection: PSCC collects personal information for the following purposes:

   • Providing and improving our products and services

   • Processing transactions and fulfilling orders

   • Communicating with customers

   • Analyzing website usage and trends

   • Personalizing user experience

   • Complying with legal obligations

3. Disclosure of Personal Information: PSCC may disclose personal information to third parties for business purposes, including but not limited to service providers, affiliates, and business partners. We do not sell personal information for monetary value.

4. Rights of California Residents: Under the CCPA, California residents have the following rights regarding their personal information:

   • Right to know: You have the right to request information about the categories of personal information collected, disclosed, and sold by PSCC in the preceding 12 months.

   • Right to opt-out: You have the right to opt-out of the sale of your personal information.

   • Right to delete: You have the right to request the deletion of your personal information collected by PSCC.

   • Right to non-discrimination: PSCC will not discriminate against you for exercising your CCPA rights.

5. How to Exercise Your Rights: To exercise your rights under the CCPA, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

6. Contact Us: If you have any questions or concerns about our CCPA practices or this Disclosure, please contact us at: info@psccmail.org

Please note that this CCPA Disclosure is intended solely for California residents and is provided in addition to our Privacy Policy, which applies to all users and customers. We reserve the right to update this CCPA Disclosure from time to time. Changes will be effective upon posting of the updated Disclosure on our website.

California Online Privacy Protection Act (CalOPPA) Disclosure

Effective Date: March 20th, 2024

Public Safety Crime Center (PSCC) is committed to protecting the privacy of our users and customers. This California Online Privacy Protection Act (CalOPPA) Disclosure outlines our practices regarding the collection, use, and disclosure of personal information obtained through our website.

1. Information Collected: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, and browsing behavior. Additionally, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact information.

2. Use of Information: We may use the information collected for the following purposes:

   • To provide and improve our products and services

   • To personalize your experience on our website

   • To communicate with you about your account or inquiries

   • To process transactions and fulfill orders

   • To analyze website usage and trends

3. Disclosure of Information: We may disclose personal information to third parties, including service providers, affiliates, and business partners, for purposes related to the operation of our website and the provision of our products and services.

4. Third-Party Links: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

5. Do Not Track Signals: We do not currently respond to "do not track" signals or other mechanisms that provide users with the ability to exercise choice regarding the collection of personal information.

6. Your Choices: You may choose to opt-out of certain data collection practices, such as cookies, by adjusting your browser settings. However, please note that opting out may impact your ability to access certain features of our website.

7. Contact Us: If you have any questions or concerns about our privacy practices or this CalOPPA Disclosure, please contact us at: info@psccmail.org

Please note that this CalOPPA Disclosure is provided in addition to our Privacy Policy, which contains further details about our data collection, use, and disclosure practices. We reserve the right to update this CalOPPA Disclosure from time to time. Changes will be effective upon posting of the updated Disclosure on our website.

Anti-Fraud Measures Explanation

Ensuring the security of our customers' transactions is paramount at Public Safety Crime Center (PSCC). We implement a comprehensive set of measures to safeguard against fraud and protect your sensitive information.

1. Secure Phone Transactions: When conducting transactions over the phone, we leverage a Dual-Tone Multi-Frequency (DTMF) program set up with Telzio and utilize Stripe as our trusted merchant services provider. This program ensures the security of your payment information by allowing you to input your details using your phone's keypad. Your sensitive data is encrypted and securely transmitted to our payment processor for processing.

2. Website Transactions: Transactions initiated through our website are processed securely using Stripe as our trusted merchant services provider. Stripe employs industry-leading encryption and security protocols to safeguard your payment information during transmission and storage. This guarantees that your data remains safe and confidential throughout the entire transaction process.

3. Benefits of Using Stripe: By partnering with Stripe, we provide enhanced security and peace of mind to our customers. Stripe's advanced fraud detection tools and security features help prevent unauthorized transactions and shield against fraudulent activity. Moreover, Stripe's secure payment processing infrastructure ensures that your payment details are handled with the utmost security standards.

4. Continuous Monitoring: We maintain continuous monitoring of our systems and transactions to detect any suspicious activity or potential security threats. Our dedicated security team works diligently to identify and resolve any security vulnerabilities, ensuring the integrity and security of our payment processes.

At PSCC, we are dedicated to offering a secure and trustworthy platform for all your transactions. Whether you opt for phone-based transactions or utilize our website, rest assured that your security is our top priority. If you have any inquiries or concerns regarding our security measures, please feel free to reach out to us.

Thank you for choosing Public Safety Crime Center.

Last updated: 03/20/2024